{"version":"1.0","provider_name":"Smart Business Consultancy","provider_url":"https:\/\/smartbusiness.com.hk\/zh","author_name":"smartbizstem","author_url":"https:\/\/smartbusiness.com.hk\/zh\/author\/smartbizstem\/","title":"A talk on After-COVID-19\u201cABCDEF\u201d effects model - Smart Business Consultancy","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"9Fu2CFcBGv\"><a href=\"https:\/\/smartbusiness.com.hk\/zh\/a-talk-on-after-covid-19abcdef-effects-model\/\">\u5173\u4e8e after-COVID-19\u201cABCDEF\u201d\u6548\u5e94\u6a21\u578b\u7684\u6f14\u8bb2<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/smartbusiness.com.hk\/zh\/a-talk-on-after-covid-19abcdef-effects-model\/embed\/#?secret=9Fu2CFcBGv\" width=\"600\" height=\"338\" title=\"\u300a A talk on After-COVID-19\u201cABCDEF\u201d effects model \u300b\u2014Smart Business Consultancy\" data-secret=\"9Fu2CFcBGv\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/smartbusiness.com.hk\/wp-includes\/js\/wp-embed.min.js\n<\/script>","description":"Co-founder & CTO Prof. Ir Spencer Li delivered a talk \u201cHow Does the after-COVID-19 \u201cABCDEF\u201d effects model affect the development of Internet of Things and its Applications to improve Customer Experiences?\u201c in The International Conference on Advanced Engineering, Technology and Applications (ICAETA-2021), Turkey. Based on Prof. Li\u2019s after-COVID-19 \u201cABCDEF\u201d effects model defining \u201carchitectural framework for the decision-making process,\u201d the paper examines how human factors and emerging technologies affect organizational behaviour on implementing the digital transformation of business processes by the adoption of the Internet of Things and its applications in pandemic corona diseases. Recently, \u2018COVID-19 has radically changed the global economy by accelerating the digital transformation to create New Normal customer experiences (CX). This paper summarizes \u201cnext experience\u201d initiatives by applying six pivotal elements of the \u2018after-COVID-19 \u201cABCDEF\u201d effects model - Artificial Intelligence, Blockchain\/Big Data, Customer Experience, Digital Transformation, Emotion, and Fintech.\u2019","thumbnail_url":"https:\/\/smartbusiness.com.hk\/wp-content\/uploads\/2022\/07\/WhatsApp-Image-2021-07-21-at-1.25.28-PM-1024x481.jpeg"}