Remote working or service has become a new trend against the backdrop of the epidemic. Under the Anti-Epidemic Fund, the Innovation and Technology Commission (ITC) has launched the Distance Business (D-Biz) Programme to support enterprises to adopt IT solutions to continue their business and services during the epidemic. The Hong Kong Productivity Council is the Secretariat of the Programme.

Smart Business Consultancy Limited partnered with Guru Online (Holdings) Limited (HKSE 8121) to develop a O2O C3C (O2O CardFree CRM) System to present a new way of digital customer journey based on “After COVID-19 “ABCDEF” Effects Model” particularly on Customer Journey and Emotion. Guru Online (Holdings) Limited is a listed Hong Kong-based investment holding company principally engaged in the media and entertainment businesses. The Company operates through four business segments. The Digital Advertisement Placement Services segment is engaged in the provision of advertisement placement services through digital media. The Social Media Management Services segment is engaged in the provision of set-up, maintenance and monitor services on corporate profile pages through the social media platforms. The Creative and Technology Services segment is engaged in the design and copywriting of digital advertisements, production of corporate profile pages, websites and apps, as well as the provision of related consultancy services. The Internet Marketing Platform segment is involved in the engagement in an Internet marketing platform for the travel industry.